Effective Date: August 2025
Last Updated: August 2025
- Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Patient,” “Client,” “User,” or “you”) and 86 INK: Laser Tattoo Removal & Skin Studio (“86 Ink,” “we,” “us,” or “our”), a medical aesthetic practice providing professional laser tattoo removal and skin treatment services. By accessing our website, scheduling an appointment, receiving services, or otherwise engaging with 86 Ink in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
These Terms apply to all interactions with 86 Ink, including but not limited to: use of our website and digital platforms, consultation appointments, medical evaluations, laser tattoo removal procedures, skin treatments, follow-up care, payment processing, and any other services or communications provided by our practice. If you do not agree with any provision of these Terms, you must immediately discontinue use of our services and website.
The relationship between 86 Ink and our patients is governed by applicable state and federal laws, including but not limited to medical practice regulations, consumer protection laws, privacy legislation such as the Health Insurance Portability and Accountability Act (HIPAA), and professional medical standards [1]. These Terms are designed to ensure compliance with all applicable legal requirements while protecting both patient rights and the legitimate business interests of 86 Ink.
By proceeding with any 86 Ink services, you represent and warrant that: (a) you are at least 18 years of age or have obtained proper parental or guardian consent; (b) you have the legal capacity to enter into this agreement; (c) all information you provide to us is accurate, complete, and truthful; and (d) you will comply with all applicable laws and regulations in connection with your use of our services.
These Terms may be supplemented by additional agreements, consent forms, or policies that apply to specific services or situations. In the event of any conflict between these Terms and such additional agreements, the more specific agreement shall control with respect to the particular service or situation in question.
- About 86 Ink
86 INK: Laser Tattoo Removal & Skin Studio is a specialized medical aesthetic practice dedicated to providing professional laser tattoo removal and advanced skin treatment services. Our practice combines medical expertise with luxury aesthetics to deliver safe, effective, and transformative treatments for our patients. We operate as a medical practice under applicable state regulations governing medical spas and aesthetic medicine facilities [2].
2.1 Business Structure and Medical Oversight
86 Ink operates in full compliance with state medical practice laws and regulations governing medical spas and aesthetic treatment facilities. Our practice maintains appropriate medical oversight through qualified healthcare professionals who supervise all medical treatments within their scope of practice [3]. All procedures are performed under the direction and supervision of licensed medical professionals in accordance with applicable state delegation and supervision requirements.
Our business structure ensures that all medical services are provided in compliance with corporate practice of medicine laws, professional licensing requirements, and medical board regulations. We maintain all necessary business licenses, professional certifications, and regulatory approvals required for the operation of a medical aesthetic practice in our jurisdiction.
2.2 Services Offered
86 Ink specializes in the following core services:
Laser Tattoo Removal: We utilize FDA-approved laser technology to safely and effectively remove unwanted tattoos. Our laser tattoo removal services employ state-of-the-art equipment operated by trained professionals under appropriate medical supervision. The tattoo removal process typically requires multiple sessions, and results may vary based on factors including tattoo size, color, age, location, and individual skin characteristics [4].
Advanced Skin Treatments: Our skin studio offers a range of professional skin treatments designed to improve skin texture, tone, and overall appearance. These treatments are performed using medical-grade equipment and techniques under appropriate medical oversight.
Consultation and Evaluation Services: We provide comprehensive consultations and medical evaluations to assess patient suitability for treatments, develop personalized treatment plans, and ensure optimal safety and outcomes.
2.3 Quality Standards and Safety Protocols
86 Ink is committed to maintaining the highest standards of patient safety, treatment quality, and professional excellence. All equipment used in our practice meets or exceeds FDA requirements and industry safety standards. Our staff receives ongoing training in the latest techniques, safety protocols, and regulatory requirements to ensure optimal patient care and outcomes.
We maintain comprehensive safety protocols, infection control procedures, and emergency response plans in accordance with applicable health department regulations and professional medical standards. All treatments are performed in a clean, safe, and professional environment designed to minimize risks and maximize patient comfort and satisfaction.
- Medical Services and Scope of Practice
3.1 Nature of Medical Services
All services provided by 86 Ink constitute medical treatments that carry inherent risks, potential complications, and varying degrees of effectiveness. Laser tattoo removal and skin treatments are medical procedures that require professional medical judgment, appropriate patient selection, and careful adherence to established protocols and safety standards [5]. By receiving services from 86 Ink, you acknowledge and accept that these are medical procedures with associated risks and limitations.
3.2 Medical Supervision and Delegation
All medical treatments at 86 Ink are performed under the supervision and direction of qualified healthcare professionals licensed to practice in our jurisdiction. Treatment protocols, patient evaluations, and medical decisions are made by or under the oversight of licensed medical professionals within their scope of practice [6]. Non-physician staff members perform treatments only within the scope of their training, certification, and applicable state delegation laws.
The medical director and supervising physicians at 86 Ink maintain ultimate responsibility for all medical treatments provided at our facility. This includes establishing treatment protocols, ensuring appropriate patient selection, overseeing staff training and competency, and maintaining compliance with all applicable medical practice standards and regulations.
3.3 Scope of Practice Limitations
86 Ink provides services strictly within the scope of practice authorized by applicable state laws and professional licensing requirements. We do not provide services outside our authorized scope of practice, and we do not diagnose, treat, or manage medical conditions that fall outside the realm of aesthetic medicine and laser treatments [7].
Patients with certain medical conditions, medications, or risk factors may not be suitable candidates for our services. Our medical professionals will evaluate each patient’s medical history, current health status, and treatment goals to determine appropriateness for treatment. We reserve the right to decline treatment or refer patients to other healthcare providers when medically appropriate or required.
3.4 Treatment Limitations and Realistic Expectations
While 86 Ink strives to achieve optimal results for all patients, we cannot guarantee specific outcomes or complete satisfaction with treatment results. Laser tattoo removal and skin treatments have inherent limitations, and results vary significantly among individuals based on numerous factors including skin type, tattoo characteristics, healing response, and adherence to post-treatment care instructions [8].
Patients must understand that:
•Multiple treatment sessions are typically required for optimal results
•Complete tattoo removal may not be achievable in all cases
•Some degree of scarring, pigmentation changes, or other permanent effects may occur
•Individual healing responses vary and cannot be predicted with certainty
•Treatment outcomes depend partly on patient compliance with pre- and post-treatment instructions
3.5 Medical Emergency Procedures
In the event of a medical emergency during treatment, 86 Ink staff are trained to provide appropriate immediate care and will contact emergency medical services as necessary. Patients consent to such emergency treatment and acknowledge that emergency medical care may be provided by emergency responders rather than 86 Ink staff. Patients are responsible for any costs associated with emergency medical care not provided directly by 86 Ink.
- Patient Rights and Responsibilities
4.1 Patient Rights
As a patient of 86 Ink, you have the right to:
Informed Consent: You have the right to receive complete and accurate information about proposed treatments, including potential risks, benefits, alternatives, and expected outcomes. You have the right to ask questions and receive clear answers before consenting to any treatment [9].
Privacy and Confidentiality: You have the right to privacy and confidentiality of your medical information in accordance with HIPAA and applicable state privacy laws. Your protected health information will be used and disclosed only as permitted by law and your written authorization.
Professional Treatment: You have the right to be treated with dignity, respect, and professionalism by all 86 Ink staff members. You have the right to receive care that meets applicable professional standards and is provided in a safe, clean environment.
Access to Medical Records: You have the right to access your medical records and request copies in accordance with applicable laws and our medical records policies. Reasonable fees may apply for copying and processing medical records requests.
Treatment Decisions: You have the right to participate in decisions about your treatment, to refuse recommended treatments, and to seek second opinions from other healthcare providers.
Complaint Resolution: You have the right to voice complaints about your care and to have those complaints addressed promptly and fairly through our internal complaint resolution process.
4.2 Patient Responsibilities
As a patient of 86 Ink, you have the following responsibilities:
Accurate Information: You must provide complete, accurate, and truthful information about your medical history, current medications, allergies, previous treatments, and any other information relevant to your care. Failure to provide accurate information may compromise your safety and treatment outcomes [10].
Treatment Compliance: You must follow all pre-treatment and post-treatment instructions provided by our medical staff. This includes adhering to medication regimens, wound care protocols, activity restrictions, and follow-up appointment schedules. Non-compliance may affect treatment outcomes and may void certain warranties or guarantees.
Appointment Responsibilities: You must arrive on time for scheduled appointments and provide adequate notice for cancellations or rescheduling. You are responsible for understanding and complying with our appointment and cancellation policies.
Payment Obligations: You are responsible for payment of all charges for services rendered in accordance with our payment policies and fee schedules. This includes understanding your financial obligations before receiving treatment and making payment arrangements as required.
Communication: You must promptly communicate any concerns, complications, or changes in your condition to our medical staff. You must also inform us of any changes to your contact information, insurance coverage, or other relevant circumstances.
Respectful Behavior: You must treat all 86 Ink staff members with respect and courtesy. Abusive, threatening, or inappropriate behavior toward staff or other patients will not be tolerated and may result in termination of the patient relationship.
4.3 Termination of Patient Relationship
86 Ink reserves the right to terminate the patient relationship for reasons including but not limited to: non-compliance with treatment instructions, failure to pay for services, abusive or inappropriate behavior, providing false or misleading information, or when continuation of the relationship is not in the best interest of the patient or practice. In such cases, we will provide appropriate notice and assistance with transition of care when medically necessary and legally required.
- Informed Consent and Medical Evaluation
5.1 Informed Consent Process
Prior to receiving any treatment at 86 Ink, all patients must participate in a comprehensive informed consent process designed to ensure full understanding of the proposed treatment, associated risks, potential benefits, and available alternatives [11]. This process includes detailed discussions with qualified medical professionals, review of written materials, and completion of appropriate consent documentation.
The informed consent process covers the following essential elements:
Treatment Description: Detailed explanation of the proposed treatment, including the specific procedures to be performed, equipment to be used, number of sessions typically required, and expected timeline for treatment completion.
Risks and Complications: Comprehensive discussion of potential risks, side effects, and complications associated with the treatment, including both common and rare adverse events. This includes immediate risks such as pain, swelling, and skin irritation, as well as potential long-term effects such as scarring, pigmentation changes, or incomplete tattoo removal.
Benefits and Expected Outcomes: Realistic discussion of potential benefits and expected outcomes, including limitations of treatment effectiveness and factors that may influence results. Patients must understand that individual results vary and that specific outcomes cannot be guaranteed.
Alternative Treatments: Discussion of alternative treatment options, including non-treatment alternatives and their respective risks and benefits. Patients have the right to consider all available options before making treatment decisions.
Post-Treatment Care: Detailed explanation of post-treatment care requirements, including wound care, activity restrictions, medication regimens, and follow-up appointment schedules. Patients must understand their responsibilities for post-treatment care and the importance of compliance for optimal outcomes.
5.2 Medical Evaluation Requirements
All patients must undergo appropriate medical evaluation before receiving treatment at 86 Ink. This evaluation is designed to assess patient suitability for treatment, identify potential contraindications or risk factors, and develop individualized treatment plans [12].
The medical evaluation includes:
Medical History Review: Comprehensive review of the patient’s medical history, including previous surgeries, medical conditions, allergies, medications, and previous aesthetic treatments. Patients must disclose all relevant medical information to ensure safe and appropriate treatment.
Physical Examination: Appropriate physical examination of the treatment area and overall assessment of patient health status as it relates to the proposed treatment. This may include evaluation of skin condition, tattoo characteristics, and other relevant factors.
Risk Assessment: Assessment of individual risk factors that may affect treatment safety or outcomes, including skin type, medical conditions, medications, and lifestyle factors. Patients with certain risk factors may require modified treatment protocols or may not be suitable candidates for treatment.
Treatment Planning: Development of an individualized treatment plan based on patient goals, medical evaluation findings, and professional medical judgment. This includes determination of appropriate treatment parameters, session scheduling, and expected outcomes.
5.3 Contraindications and Exclusions
Certain medical conditions, medications, and circumstances may contraindicate treatment or require special precautions. Patients with the following conditions may not be suitable candidates for treatment or may require modified protocols:
•Pregnancy or breastfeeding
•Active skin infections or inflammatory conditions in the treatment area
•History of keloid scarring or abnormal wound healing
•Certain medications that increase photosensitivity or affect healing
•Immunocompromised conditions or immunosuppressive medications
•Recent sun exposure or tanning in the treatment area
•Unrealistic expectations or psychological contraindications
86 Ink reserves the right to decline treatment or require medical clearance from other healthcare providers when appropriate for patient safety or optimal outcomes.
- Photography and Image Usage Rights
6.1 Medical Documentation Photography
86 Ink routinely takes photographs of treatment areas for medical documentation purposes, including before-and-after images to document treatment progress and outcomes. These photographs are considered part of your medical record and are protected health information under HIPAA [13]. Medical documentation photography is a standard practice in aesthetic medicine and serves important purposes including treatment planning, progress monitoring, quality assurance, and medical record documentation.
All medical documentation photographs are taken, stored, and managed in accordance with HIPAA requirements and our privacy policies. These images are accessible only to authorized medical staff involved in your care and are stored securely using HIPAA-compliant systems and protocols.
6.2 Marketing and Promotional Use Authorization
Separate Consent Required: Use of patient photographs for marketing, promotional, educational, or any non-medical purposes requires separate, explicit written consent that is distinct from consent for medical documentation [14]. This consent is entirely voluntary, and patients may decline to authorize promotional use without affecting their eligibility for treatment or quality of care.
Scope of Authorized Use: When patients provide written consent for promotional use of their images, 86 Ink may use such photographs for the following purposes:
•Website galleries and before-and-after showcases
•Social media marketing and promotional content
•Print and digital advertising materials
•Educational presentations and training materials
•Professional publications and case studies
•Marketing brochures and promotional literature
Fair Use Provisions for Client Images: By providing written consent for promotional use, patients grant 86 Ink a non-exclusive, royalty-free license to use their images for the authorized purposes. This license includes the right to:
•Display images on our website and social media platforms
•Include images in marketing and advertising materials
•Use images for educational and training purposes
•Modify images for professional presentation (cropping, color correction, etc.)
•Combine images with text, graphics, and other marketing elements
6.3 Image Usage Limitations and Patient Rights
Identification Protection: 86 Ink will make reasonable efforts to protect patient identity when using images for promotional purposes. However, patients acknowledge that complete anonymity cannot be guaranteed, particularly for distinctive tattoos or unique treatment areas [15].
Geographic and Temporal Limitations: Unless otherwise specified in the consent form, image usage authorization applies to promotional use within the United States for a period of five (5) years from the date of consent, renewable by mutual agreement.
Right to Revoke Consent: Patients may revoke their consent for promotional use of images at any time by providing written notice to 86 Ink. However, revocation will not affect images already incorporated into published materials or ongoing marketing campaigns. 86 Ink will make reasonable efforts to remove images from future promotional materials following revocation of consent.
No Compensation: Patients acknowledge that no compensation is provided for the use of their images for promotional purposes, and that such use is provided as a voluntary contribution to 86 Ink’s marketing and educational efforts.
6.4 Image Storage and Security
All patient photographs, whether for medical documentation or promotional use, are stored using secure, HIPAA-compliant systems with appropriate access controls, encryption, and backup procedures [16]. Access to patient images is restricted to authorized personnel with legitimate business or medical needs.
86 Ink maintains comprehensive policies and procedures for image management, including:
•Secure storage systems with encryption and access controls
•Regular backup and disaster recovery procedures
•Staff training on HIPAA compliance and image handling
•Audit trails and monitoring of image access
•Secure disposal of images when no longer needed
6.5 Third-Party Use and Social Media
Patient-Generated Content: Patients who post their own before-and-after images or treatment experiences on social media or other platforms retain ownership of such content. However, by tagging 86 Ink or using our hashtags, patients grant us permission to share, repost, or otherwise use such content for promotional purposes.
Third-Party Platforms: When 86 Ink posts patient images on third-party platforms such as social media sites, such use is subject to the terms and conditions of those platforms in addition to our own policies. Patients acknowledge that third-party platforms may have different privacy and usage policies that are beyond 86 Ink’s control.
Professional Photography: 86 Ink may occasionally arrange for professional photography sessions with consenting patients for high-quality marketing materials. Such sessions are subject to separate agreements that specify usage rights, compensation (if any), and other terms specific to the professional photography arrangement.
- Privacy and HIPAA Compliance
7.1 Protected Health Information
86 Ink is committed to protecting the privacy and confidentiality of all patient health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), state privacy laws, and professional medical standards [17]. All information related to your medical care, treatment, and personal health is considered Protected Health Information (PHI) and is subject to strict confidentiality protections.
Protected Health Information includes but is not limited to:
•Medical records and treatment documentation
•Photographs and images of treatment areas
•Payment and billing information
•Appointment and scheduling information
•Communications regarding your care
•Any information that could identify you as a patient
7.2 Use and Disclosure of Health Information
86 Ink uses and discloses PHI only as permitted by HIPAA and applicable state laws. Permitted uses and disclosures include:
Treatment: We may use and disclose your PHI to provide, coordinate, or manage your medical care and related services. This includes sharing information among our staff members involved in your care and with other healthcare providers when necessary for your treatment.
Payment: We may use and disclose your PHI to obtain payment for services provided, including billing, claims processing, and collection activities. This may include sharing information with payment processors, insurance companies, and collection agencies as necessary.
Healthcare Operations: We may use and disclose your PHI for healthcare operations, including quality assurance, staff training, business planning, and other administrative activities necessary for the operation of our practice.
Required by Law: We may disclose your PHI when required by federal, state, or local law, including reporting requirements for public health, law enforcement, or regulatory purposes.
7.3 Patient Rights Under HIPAA
As a patient of 86 Ink, you have the following rights regarding your PHI:
Right to Access: You have the right to inspect and obtain copies of your medical records and other PHI maintained by 86 Ink, subject to certain limitations and reasonable fees for copying and processing.
Right to Amendment: You have the right to request amendments to your medical records if you believe they contain errors or incomplete information. We will review such requests and make appropriate corrections when warranted.
Right to Accounting: You have the right to receive an accounting of disclosures of your PHI made by 86 Ink for purposes other than treatment, payment, or healthcare operations.
Right to Restrictions: You have the right to request restrictions on how we use or disclose your PHI. While we will consider such requests, we are not required to agree to all requested restrictions.
Right to Confidential Communications: You have the right to request that we communicate with you about your PHI in a particular manner or at a particular location to protect your privacy.
7.4 Electronic Communications and Security
86 Ink maintains comprehensive security measures to protect PHI in electronic form, including:
Secure Systems: All electronic PHI is stored and transmitted using secure, encrypted systems that meet or exceed HIPAA security requirements. Access to electronic PHI is restricted through user authentication, access controls, and audit logging.
Email Communications: Standard email is not secure and should not be used for transmitting sensitive health information. When electronic communication is necessary, we use secure, encrypted communication systems that comply with HIPAA requirements.
Website Security: Our website uses appropriate security measures to protect any PHI that may be transmitted through online forms or patient portals. However, patients should be aware that no electronic transmission is completely secure.
Mobile Devices: Any mobile devices used by 86 Ink staff for business purposes are secured with appropriate encryption, access controls, and remote wipe capabilities to protect PHI in case of loss or theft.
7.5 Breach Notification
In the unlikely event of a breach of your PHI, 86 Ink will provide notification as required by HIPAA and applicable state laws. This includes notification to affected patients, the Department of Health and Human Services, and potentially the media, depending on the nature and scope of the breach [18].
7.6 Business Associates
86 Ink may share PHI with business associates who provide services to our practice, such as billing companies, IT support providers, or legal counsel. All business associates are required to sign agreements that ensure they will protect PHI in accordance with HIPAA requirements and our privacy policies.
7.7 Privacy Officer and Complaints
86 Ink has designated a Privacy Officer who is responsible for overseeing HIPAA compliance and addressing privacy-related concerns. Patients who have questions about our privacy practices or wish to file a complaint may contact our Privacy Officer. Patients also have the right to file complaints with the Department of Health and Human Services if they believe their privacy rights have been violated.
- Payment Terms and Financial Policies
8.1 Fee Structure and Payment Requirements
86 Ink operates on a fee-for-service basis, with all charges due at the time services are rendered unless alternative payment arrangements have been made in advance [19]. Our fee structure is based on the complexity and duration of treatments, equipment costs, professional expertise required, and current market rates for comparable services.
Treatment Fees: Fees for laser tattoo removal and skin treatments vary based on factors including treatment area size, complexity, number of sessions required, and specific treatment protocols. Detailed fee schedules are available upon request and will be provided during your initial consultation.
Consultation Fees: Initial consultations may be subject to consultation fees, which may be applied toward treatment costs if you proceed with recommended treatments. Consultation fees are non-refundable if you choose not to proceed with treatment.
Package Pricing: 86 Ink may offer package pricing for multiple treatment sessions, which typically provides cost savings compared to individual session pricing. Package terms, including payment schedules and expiration dates, will be clearly specified in your treatment agreement.
8.2 Payment Methods and Processing
86 Ink accepts the following payment methods:
•Cash and personal checks
•Major credit cards (Visa, MasterCard, American Express, Discover)
•Debit cards
•Healthcare financing through approved third-party providers
•Health Savings Account (HSA) and Flexible Spending Account (FSA) payments where applicable
Payment Processing: All payment processing is conducted through secure, PCI-compliant systems to protect your financial information. Credit card information is not stored on our systems beyond the time necessary to process transactions.
Financing Options: We may offer financing options through third-party healthcare financing companies. Such financing is subject to credit approval and the terms and conditions of the financing provider. 86 Ink is not responsible for financing decisions or terms offered by third-party providers.
8.3 Cancellation and Refund Policies
Treatment Cancellations: Patients who cancel treatments after payment has been made may be eligible for refunds according to the following policies:
•Cancellations made less than 24 hours before scheduled treatment OR no show: $50.00, non-refundable charge to card on file will be applied.
Package Refunds: Patients who have purchased treatment packages may receive prorated refunds for unused sessions, minus administrative fees and any discounts received through package pricing. Refund calculations will be based on individual session pricing rather than package pricing.
Medical Contraindications: If medical evaluation reveals that a patient is not a suitable candidate for treatment after payment has been made, a full refund will be provided minus any consultation fees and administrative costs.
8.4 Collection Policies
Past Due Accounts: Accounts that become past due may be subject to collection activities, including but not limited to collection letters, phone calls, and referral to third-party collection agencies. Patients are responsible for all costs associated with collection activities, including reasonable attorney fees and court costs.
Treatment Suspension: 86 Ink reserves the right to suspend or discontinue treatment for patients with past due accounts until payment arrangements are made. This policy is designed to ensure fair treatment of all patients and maintain the financial stability of our practice.
Credit Reporting: Seriously delinquent accounts may be reported to credit reporting agencies in accordance with applicable laws and regulations.
8.5 Insurance and Third-Party Payment
Insurance Coverage: Most laser tattoo removal and aesthetic treatments are considered elective cosmetic procedures and are not covered by health insurance. Patients are responsible for verifying their insurance coverage and understanding their benefits before receiving treatment.
Workers’ Compensation: In cases where treatment is related to work-related injuries or workers’ compensation claims, special billing and documentation requirements may apply. Patients must inform 86 Ink of any workers’ compensation claims before receiving treatment.
Third-Party Liability: In cases where treatment is related to injuries caused by third parties (such as motor vehicle accidents), patients remain responsible for payment of services. 86 Ink may assist with documentation for third-party claims but does not guarantee reimbursement from third-party sources.
8.6 Financial Hardship and Payment Plans
86 Ink recognizes that medical treatments can create financial challenges for some patients. We may offer payment plans or financial hardship assistance on a case-by-case basis for qualifying patients. Such arrangements must be made in advance and documented in writing with specific terms and conditions.
Payment Plan Requirements:
•Written agreement specifying payment amounts and due dates
•Down payment typically required
•Automatic payment arrangements preferred
•Default provisions and consequences clearly specified
•No additional services provided until payment plan is current
- Appointment Scheduling and Cancellation Policy
9.1 Appointment Scheduling
Scheduling Methods: Appointments may be scheduled through multiple channels including phone calls, online booking systems, email requests, or in-person scheduling. All appointments are subject to availability and confirmation by 86 Ink staff.
Advance Scheduling: Due to the specialized nature of our treatments and limited appointment availability, patients are encouraged to schedule appointments well in advance. Treatment packages may include priority scheduling benefits for subsequent sessions.
Appointment Confirmation: All appointments will be confirmed by 86 Ink staff within 24-48 hours of the scheduled appointment time. Patients are responsible for providing accurate contact information and responding to confirmation requests.
Treatment Intervals: Laser tattoo removal treatments typically require specific intervals between sessions to allow for proper healing and optimal treatment outcomes. Appointment scheduling will be coordinated to ensure appropriate treatment intervals are maintained [20].
9.2 Cancellation and Rescheduling Policies
Advance Notice Requirements: Patients must provide at least 48 hours advance notice for appointment cancellations or rescheduling requests. This policy ensures that appointment times can be offered to other patients and helps minimize scheduling disruptions.
Cancellation Methods: Appointment cancellations must be made by phone during business hours or through our online patient portal. Email cancellations are not accepted due to the risk of delayed receipt and processing.
Rescheduling Procedures: Rescheduling requests will be accommodated based on availability. Patients who frequently reschedule appointments may be required to provide deposits or may be subject to scheduling restrictions.
9.3 Late Arrival and No-Show Policies
Late Arrival: Patients who arrive more than 15 minutes late for scheduled appointments may need to reschedule, depending on the treatment schedule and availability. Late arrivals may result in shortened treatment times or additional fees to accommodate schedule adjustments.
No-Show Policy: Patients who fail to appear for scheduled appointments without providing adequate advance notice will be charged a no-show fee equal to 50% of the scheduled treatment cost. Repeated no-shows may result in termination of the patient relationship.
Emergency Situations: 86 Ink understands that genuine emergencies may prevent patients from keeping scheduled appointments. Emergency cancellations will be handled on a case-by-case basis, and documentation may be required for fee waivers.
9.4 Appointment Preparation Requirements
Pre-Treatment Instructions: Patients must follow all pre-treatment instructions provided by 86 Ink staff, including sun exposure restrictions, medication adjustments, and skin preparation requirements. Failure to follow pre-treatment instructions may result in appointment cancellation and rescheduling fees.
Medical Clearance: Patients with certain medical conditions may be required to obtain medical clearance from their primary care physician or specialist before treatment. Appointments may be cancelled if required medical clearance is not provided.
Consent Documentation: All required consent forms and documentation must be completed before treatment can be provided. Patients are encouraged to complete paperwork in advance to avoid delays or appointment cancellations.
9.5 Weather and Emergency Closures
Inclement Weather: In cases of severe weather or other emergency conditions that may affect patient safety, 86 Ink may close the facility or cancel appointments. Patients will be notified as soon as possible, and appointments will be rescheduled without penalty.
Emergency Closures: Facility closures due to emergencies, equipment failures, or other unforeseen circumstances will result in automatic rescheduling of affected appointments without penalty to patients.
Communication Procedures: 86 Ink will make reasonable efforts to notify patients of closures or cancellations through phone calls, text messages, email, or social media announcements. Patients are responsible for providing current contact information to ensure timely notification.
9.6 Special Scheduling Considerations
Package Treatments: Patients who have purchased treatment packages must schedule and complete treatments within specified timeframes to maintain package pricing and benefits. Extensions may be available for medical reasons with appropriate documentation.
Seasonal Considerations: Certain treatments may have seasonal restrictions or recommendations based on sun exposure risks and healing considerations. Scheduling may be limited during peak sun exposure months or may require additional precautions.
Staff Availability: Appointments are subject to staff availability and may need to be rescheduled in cases of staff illness, training requirements, or other scheduling conflicts. 86 Ink will make reasonable efforts to minimize such disruptions and provide adequate notice when possible.
- Limitation of Liability and Disclaimers
10.1 Medical Treatment Disclaimers
No Guarantee of Results: 86 Ink makes no warranties, guarantees, or representations regarding the outcomes of any treatment provided. Medical treatments, including laser tattoo removal and skin treatments, have inherent limitations and variable results that depend on numerous factors beyond our control [21]. Individual results may vary significantly, and complete satisfaction cannot be guaranteed.
Inherent Risks: All medical treatments carry inherent risks of complications, adverse reactions, and unsatisfactory results. By receiving treatment at 86 Ink, patients acknowledge and accept these inherent risks and understand that complications may occur despite proper care and adherence to established protocols.
Treatment Limitations: Laser tattoo removal may not result in complete tattoo removal in all cases. Factors affecting treatment outcomes include but are not limited to tattoo size, color, age, location, ink composition, skin type, immune response, and patient compliance with treatment protocols. Some degree of residual pigmentation, scarring, or other permanent effects may remain after treatment completion.
10.2 Limitation of Liability
Scope of Liability: To the fullest extent permitted by law, 86 Ink’s liability for any claims arising from or related to treatment provided shall be limited to the amount actually paid by the patient for the specific treatment that gave rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based, including negligence, breach of contract, or strict liability.
Exclusion of Consequential Damages: 86 Ink shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost wages, emotional distress, loss of enjoyment of life, or other economic losses, even if 86 Ink has been advised of the possibility of such damages.
Time Limitations: Any claims against 86 Ink must be brought within one (1) year of the date the patient knew or should have known of the facts giving rise to the claim, or within two (2) years of the date of treatment, whichever is earlier. This limitation period applies regardless of the legal theory upon which the claim is based.
10.3 Patient Assumption of Risk
Voluntary Treatment: Patients acknowledge that all treatments provided by 86 Ink are voluntary and elective in nature. Patients have been informed of the risks, benefits, and alternatives to treatment and have chosen to proceed with treatment despite these risks.
Informed Decision Making: Patients represent that they have had adequate opportunity to ask questions, receive answers, and consider their treatment decisions. Patients acknowledge that they have not relied on any representations or warranties beyond those specifically set forth in these Terms and their treatment consent forms.
Compliance Responsibilities: Patients acknowledge that treatment outcomes depend significantly on their compliance with pre-treatment and post-treatment instructions. Patients assume responsibility for any adverse outcomes that result from their failure to follow medical advice or treatment protocols.
10.4 Third-Party Liability
Independent Contractors: Some services at 86 Ink may be provided by independent contractors or visiting practitioners. 86 Ink is not liable for the acts or omissions of independent contractors, and patients’ remedies for any claims against independent contractors are limited to claims against those individuals in their individual capacity.
Equipment and Product Liability: 86 Ink uses FDA-approved equipment and medical-grade products in accordance with manufacturer specifications and professional standards. Any claims related to equipment malfunction or product defects should be directed to the appropriate manufacturers, and 86 Ink’s liability for such claims is limited to the extent permitted by law.
Emergency Medical Care: In the event that emergency medical care is required during treatment, such care may be provided by emergency medical services or other healthcare providers not affiliated with 86 Ink. 86 Ink is not responsible for the quality or outcomes of emergency medical care provided by third parties.
10.5 Force Majeure
86 Ink shall not be liable for any failure or delay in performance of its obligations under these Terms that results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, equipment failures, or other unforeseen events. In such cases, 86 Ink’s obligations shall be suspended for the duration of the force majeure event.
10.6 Severability and Enforceability
If any provision of these limitation of liability terms is found to be unenforceable or invalid by a court of competent jurisdiction, such finding shall not affect the validity or enforceability of the remaining provisions. The parties intend that these limitations be enforced to the fullest extent permitted by applicable law.
State Law Variations: Some states may not allow certain limitations of liability or exclusions of damages. In such jurisdictions, the limitations set forth herein shall be applied to the maximum extent permitted by applicable law, and any invalid provisions shall be modified to the minimum extent necessary to make them enforceable.
10.7 Insurance and Indemnification
Professional Liability Insurance: 86 Ink maintains professional liability insurance coverage appropriate for the services provided. However, patients acknowledge that insurance coverage may not be sufficient to cover all potential claims and that their remedies may be limited by available insurance coverage.
Patient Indemnification: Patients agree to indemnify and hold harmless 86 Ink from any claims, damages, or expenses arising from the patient’s violation of these Terms, provision of false or misleading information, or failure to comply with treatment instructions or legal requirements.
- Intellectual Property Rights
11.1 86 Ink Intellectual Property
Trademarks and Service Marks: The name “86 INK,” our logo, taglines, and other identifying marks are trademarks or service marks of 86 Ink and are protected by applicable trademark laws. Patients and website users may not use these marks without our express written permission.
Copyrighted Materials: All content on our website, marketing materials, educational resources, and other publications, including text, images, graphics, videos, and audio materials, are protected by copyright and other intellectual property laws. This content is owned by 86 Ink or used under license from third parties.
Proprietary Information: Our treatment protocols, business methods, patient management systems, and other proprietary information constitute valuable trade secrets and confidential information. Patients and visitors may not use, disclose, or reproduce this information without authorization.
11.2 Patient-Generated Content
Treatment Reviews and Testimonials: Patients who provide reviews, testimonials, or other feedback about their treatment experience grant 86 Ink a non-exclusive, royalty-free license to use such content for marketing and promotional purposes. This includes the right to edit, modify, and distribute such content across various media platforms.
Social Media Content: When patients post content on social media platforms that mentions, tags, or references 86 Ink, they grant us permission to share, repost, or otherwise use such content for promotional purposes, subject to the terms and conditions of the applicable social media platforms.
User-Submitted Materials: Any materials, suggestions, ideas, or feedback submitted by patients or website users become the property of 86 Ink and may be used without restriction or compensation. Patients should not submit any confidential or proprietary information unless specifically requested.
11.3 Website Terms and Digital Content
Website Usage Rights: Patients and visitors are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only. This license does not include the right to download, copy, modify, or distribute website content without permission.
Prohibited Uses: The following uses of our website and digital content are strictly prohibited:
•Commercial use without written authorization
•Reproduction or distribution of copyrighted materials
•Reverse engineering or attempting to access source code
•Creating derivative works based on our content
•Using automated systems to access or scrape website content
•Interfering with website functionality or security measures
Digital Millennium Copyright Act (DMCA): 86 Ink respects the intellectual property rights of others and expects users to do the same. We will respond to valid DMCA takedown notices and may terminate access for users who repeatedly infringe copyright.
11.4 Third-Party Intellectual Property
Licensed Content: Some content used by 86 Ink may be licensed from third parties, including stock photography, educational materials, and software applications. Such content remains the property of the respective owners and is used under license agreements that may impose additional restrictions.
Patient Responsibility: Patients are responsible for ensuring that any content they provide to 86 Ink, including photographs or personal information, does not infringe the intellectual property rights of third parties. Patients agree to indemnify 86 Ink against any claims arising from such infringement.
11.5 Technology and Software
Proprietary Software: Any software applications, mobile apps, or digital tools provided by 86 Ink are licensed, not sold, to users. These licenses are subject to specific terms and conditions that govern use, restrictions, and intellectual property rights.
Data and Analytics: 86 Ink may collect and analyze data regarding website usage, treatment outcomes, and patient satisfaction for business improvement purposes. Such data analysis and resulting insights are proprietary to 86 Ink and constitute valuable intellectual property.
11.6 Enforcement and Protection
Infringement Claims: 86 Ink actively protects its intellectual property rights and will pursue legal action against unauthorized use or infringement. This includes seeking injunctive relief, monetary damages, and attorney fees where permitted by law.
Reporting Infringement: If you become aware of any unauthorized use of 86 Ink’s intellectual property, please notify us immediately so that we can take appropriate action to protect our rights and interests.
- Website Terms and Digital Services
12.1 Website Access and Use
Permitted Use: The 86 Ink website is provided for informational and educational purposes regarding our services, treatment options, and practice information. Users may access and browse the website for personal, non-commercial purposes only.
User Responsibilities: Website users are responsible for:
•Providing accurate information when submitting forms or requests
•Maintaining the confidentiality of any login credentials
•Using the website in compliance with applicable laws and regulations
•Respecting the intellectual property rights of 86 Ink and third parties
•Refraining from activities that could harm or interfere with website functionality
Prohibited Activities: The following activities are strictly prohibited:
•Attempting to gain unauthorized access to restricted areas of the website
•Using automated systems, bots, or scrapers to access website content
•Transmitting viruses, malware, or other harmful code
•Posting or transmitting illegal, offensive, or inappropriate content
•Impersonating 86 Ink staff or other individuals
•Using the website for commercial purposes without authorization
12.2 Online Appointment Scheduling
Scheduling System: Our online appointment scheduling system is provided as a convenience to patients and is subject to confirmation by 86 Ink staff. Online appointment requests are not confirmed until verified by our staff and confirmed through direct communication.
System Limitations: The online scheduling system may not reflect real-time availability and is subject to technical limitations, maintenance periods, and other factors that may affect functionality. Patients should not rely solely on online scheduling for urgent appointment needs.
Cancellation and Modifications: Online appointment modifications and cancellations may be subject to system limitations. Patients are encouraged to contact our office directly for time-sensitive scheduling changes.
12.3 Digital Communications
Email Communications: Email communications with 86 Ink are not secure and should not be used for transmitting sensitive medical information. Patients who choose to communicate via email acknowledge the inherent security risks and waive any claims related to email security breaches.
Text Messaging: 86 Ink may offer text messaging services for appointment reminders and general communications. Patients who opt in to text messaging services acknowledge that text messages are not secure and should not contain sensitive medical information.
Patient Portal: If available, our patient portal provides secure access to certain medical information and communication capabilities. Patient portal access is subject to separate terms and conditions and security requirements.
12.4 Website Disclaimers
Information Accuracy: While 86 Ink strives to maintain accurate and current information on our website, we make no warranties regarding the completeness, accuracy, or timeliness of website content. Information on the website is subject to change without notice.
Medical Advice Disclaimer: Website content is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. Patients should consult with qualified medical professionals for personalized medical advice and treatment decisions [22].
External Links: Our website may contain links to third-party websites for informational purposes. 86 Ink is not responsible for the content, accuracy, or privacy practices of external websites and does not endorse or warrant any third-party content or services.
12.5 Technical Support and Maintenance
System Availability: 86 Ink strives to maintain website availability but cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or other factors beyond our control.
Technical Support: Limited technical support is available for website-related issues. Users experiencing technical difficulties should contact our office during business hours for assistance.
System Updates: Website functionality and features may be updated or modified periodically to improve user experience and maintain security. Such updates may temporarily affect website availability or functionality.
12.6 Privacy and Data Collection
Website Analytics: 86 Ink may use website analytics tools to collect information about website usage, including page views, user behavior, and technical information about devices and browsers. This information is used to improve website functionality and user experience.
Cookies and Tracking: Our website may use cookies and similar tracking technologies to enhance user experience and provide personalized content. Users may disable cookies through their browser settings, though this may affect website functionality.
Data Security: 86 Ink implements reasonable security measures to protect information collected through our website. However, no electronic transmission or storage system is completely secure, and users acknowledge the inherent risks of electronic communications.
12.7 Mobile Applications
App Terms: If 86 Ink provides mobile applications, such apps are subject to additional terms and conditions specific to mobile platforms and app functionality. Users must agree to such terms before downloading or using mobile applications.
Platform Requirements: Mobile applications may require specific operating systems, device capabilities, or network connections. 86 Ink is not responsible for compatibility issues or performance problems related to user devices or network connections.
App Store Policies: Mobile applications distributed through app stores are subject to the terms and conditions of the respective app store platforms in addition to 86 Ink’s terms and conditions.
- Dispute Resolution and Governing Law
13.1 Governing Law and Jurisdiction
These Terms of Service and any disputes arising from or related to the relationship between 86 Ink and its patients shall be governed by and construed in accordance with the laws of [STATE TO BE SPECIFIED], without regard to conflict of law principles. Any legal proceedings related to these Terms or the services provided by 86 Ink shall be brought exclusively in the state or federal courts located in [COUNTY/JURISDICTION TO BE SPECIFIED], and all parties consent to the personal jurisdiction of such courts.
13.2 Mandatory Arbitration
Arbitration Requirement: Except as specifically excluded below, any dispute, claim, or controversy arising out of or relating to these Terms, the services provided by 86 Ink, or the relationship between the parties shall be resolved through binding arbitration rather than in court. This arbitration requirement applies to all claims regardless of the legal theory upon which they are based, including contract, tort, statutory, or constitutional claims.
Arbitration Procedures: Arbitration shall be conducted under the rules of the American Arbitration Association (AAA) or another mutually agreed arbitration organization. The arbitration shall be conducted by a single arbitrator with experience in medical malpractice and healthcare law. The arbitration shall take place in [LOCATION TO BE SPECIFIED] unless the parties agree to a different location.
Arbitration Costs: Each party shall bear their own attorney fees and costs unless the arbitrator determines that an award of fees and costs is appropriate under applicable law. The parties shall share equally the costs of the arbitrator and arbitration administration unless the arbitrator determines that a different allocation is appropriate.
Limited Discovery: Discovery in arbitration proceedings shall be limited to information directly relevant to the dispute and shall be conducted in an efficient and cost-effective manner. The arbitrator shall have discretion to limit discovery to prevent unnecessary delay and expense.
13.3 Exceptions to Arbitration
The following types of disputes are excluded from the mandatory arbitration requirement:
Injunctive Relief: Claims seeking injunctive or equitable relief to protect intellectual property rights or prevent irreparable harm may be brought in court rather than arbitration.
Small Claims Court: Disputes that fall within the jurisdiction of small claims court may be brought in small claims court rather than arbitration, provided the dispute remains within the small claims court’s jurisdiction throughout the proceedings.
Regulatory Complaints: Complaints filed with regulatory agencies, medical boards, or other governmental authorities are not subject to arbitration and may be pursued through appropriate regulatory channels.
13.4 Class Action Waiver
Individual Claims Only: All disputes must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class action, collective action, private attorney general action, or other representative proceeding. This waiver applies to class arbitrations as well as class actions in court.
No Consolidation: Claims may not be consolidated with claims of other patients or parties unless all parties specifically agree to consolidation in writing. Each dispute must be resolved on an individual basis.
Severability: If the class action waiver is found to be unenforceable, the entire arbitration provision shall be deemed unenforceable, and disputes shall be resolved in court subject to the other provisions of these Terms.
13.5 Statute of Limitations
Time Limitations: Any claim or dispute arising from or related to services provided by 86 Ink must be commenced within one (1) year after the claim accrues, regardless of whether the dispute is resolved through arbitration or litigation. This limitation period applies in addition to any applicable statute of limitations under state law.
Discovery Rule: For purposes of this limitation period, a claim accrues when the patient knows or reasonably should have known of the facts giving rise to the claim, but in no event more than two (2) years after the date of the last treatment or service provided.
13.6 Informal Dispute Resolution
Good Faith Negotiations: Before initiating formal arbitration or litigation, the parties agree to attempt to resolve disputes through good faith negotiations. Either party may initiate this process by providing written notice of the dispute to the other party, including a description of the dispute and proposed resolution.
Mediation Option: If good faith negotiations do not resolve the dispute within thirty (30) days, the parties may agree to participate in mediation before proceeding to arbitration. Mediation shall be conducted by a qualified mediator with experience in healthcare disputes.
Continuing Treatment: Participation in dispute resolution procedures does not affect a patient’s right to continue receiving necessary medical care from 86 Ink, provided the patient complies with payment obligations and other terms of service.
13.7 Enforcement and Remedies
Injunctive Relief: Nothing in these dispute resolution provisions shall prevent 86 Ink from seeking injunctive relief or other equitable remedies to protect its legitimate business interests, including enforcement of confidentiality obligations, non-compete agreements, or intellectual property rights.
Regulatory Compliance: These dispute resolution provisions do not limit or restrict any party’s right to file complaints with regulatory agencies, medical boards, or other governmental authorities, or to cooperate with regulatory investigations.
Survival: The dispute resolution provisions of these Terms shall survive termination of the patient relationship and shall continue to apply to all disputes arising from or related to services provided by 86 Ink.
- Modifications to Terms
14.1 Right to Modify
86 Ink reserves the right to modify, update, or revise these Terms of Service at any time to reflect changes in our services, legal requirements, business practices, or other factors. Such modifications may include changes to payment policies, treatment protocols, privacy practices, or any other aspect of our terms and conditions.
14.2 Notice of Changes
Advance Notice: When practicable, 86 Ink will provide advance notice of material changes to these Terms through one or more of the following methods:
•Posted notice on our website
•Email notification to patients with current email addresses on file
•Written notice provided during office visits
•Notice posted in our office waiting areas
Effective Date: Modified Terms will become effective on the date specified in the notice of changes, which will typically be at least thirty (30) days after notice is provided for material changes affecting patient rights or obligations.
14.3 Patient Acceptance
Continued Use: Continued use of 86 Ink services after the effective date of modified Terms constitutes acceptance of the changes. Patients who do not agree to modified Terms must discontinue use of our services and may terminate the patient relationship in accordance with our termination procedures.
Express Consent: For certain significant changes, 86 Ink may require express written consent from patients before continuing to provide services. Such changes may include modifications to arbitration provisions, liability limitations, or other fundamental terms.
14.4 Version Control
Current Version: The most current version of these Terms will always be available on our website with the effective date clearly indicated. Patients are encouraged to review the Terms periodically to stay informed of any changes.
Historical Versions: 86 Ink may maintain historical versions of these Terms for reference purposes, but patients should rely only on the current version for understanding their rights and obligations.
- Contact Information
15.1 General Contact Information
86 INK: Laser Tattoo Removal & Skin Studio
Address: 11917 S Norwood Ave, Suite 112 Tulsa, OK 74137
Phone: (918) 625-1480
Email: contact@86ink.com
Website: https://86ink.com
Business Hours: by appointment only
15.2Emergency Contact
Medical Emergencies: In case of medical emergency, call 911 immediately. Do not contact 86 Ink for emergency medical situations.
After-Hours Concerns: For non-emergency treatment-related concerns outside business hours, patients may leave voicemail messages that will be returned during the next business day.